--- title: Cost Justifying a Data Protection Service description: Expert advice and cost justification for selecting a Data Protection Service with a Managed Services Provider image: http://www.daymarksi.com/hubfs/Data%20Protection.jpg --- - [MICROSOFT SERVICE OFFERINGS](https://www.daymarksi.com/microsoft-service-offerings) - [CONTACT](https://www.daymarksi.com/location-for-our-new-england-office-massachusetts) - [SUPPORT](https://www.daymarksi.com/support) [![DM_LogoTag_white-20yr](https://www.daymarksi.com/hubfs/brand-assets/DM_LogoTag_white-20yr.png "DM_LogoTag_white-20yr")](https://www.daymarksi.com) - [About](https://www.daymarksi.com/about-daymark) - [Why Daymark](https://www.daymarksi.com/why-daymark) - [Leadership](https://www.daymarksi.com/leadership) - [Industry Awards](https://www.daymarksi.com/industry-awards) - [Daymark Solutions Charitable Trust](https://www.daymarksi.com/charitable-trust) - [Customers](https://www.daymarksi.com/customers) - [Testimonials](https://www.daymarksi.com/testimonials) - 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[Workshops](https://www.daymarksi.com/information-technolocy-resources?types=workshop) - [News & Events](https://www.daymarksi.com/news-events) - Blog - [Daymark IT Insights](https://www.daymarksi.com/blog) - [Cole Tramp's Microsoft Insights](https://www.daymarksi.com/blog/topic/cole-tramps-microsoft-insights) ![banner-why-daymark.jpg](https://www.daymarksi.com/hs-fs/hub/30865/file-2671640025-jpg/2015_Images/Banner_Images/banner-why-daymark.jpg?width=1400&name=banner-why-daymark.jpg "banner-why-daymark.jpg") ##### **Daymark IT Insights** Enterprise IT, cloud, security, and AI guidance from Daymark’s technology experts. # [Cost Justifying a Data Protection Service](https://www.daymarksi.com/blog/cost-justifying-a-data-protection-service) Posted by [Tom Jensen](https://www.daymarksi.com/blog/author/tom-jensen) Wed, Nov 30, 2016 - [Tweet](https://twitter.com/share) ![Data Protection.jpg](http://www.daymarksi.com/hs-fs/hubfs/Data%20Protection.jpg?width=1024&name=Data%20Protection.jpg) To date, we’ve looked at making a compelling financial case for an [investment in software](https://www.daymarksi.com/information-technology-navigator-blog/cost-justifying-a-software-management-tool) and making the [business case for a new disk array](https://www.daymarksi.com/information-technology-navigator-blog/making-the-business-case-for-a-new-disk-array). In this last blog, I’ll talk about making an increasingly frequent IT decision, seeking the expertise of an IT Managed Service Provider. **Example:** - **The Situation: **A business is struggling to manage their internal data protection service. They are constrained from a head count perspective and have come to rely on a parade of contractors and consultants to help them “fix” their environment only to have to repeat this process every 12 months. They are constantly missing their data protection SLAs but have not been able to convince management to invest in additional staff and updated technology. The business is looking to engage a Managed Service Provider to take over the management of their data protection environment. - **The Technology Decision: **In this example there is no real specific technology decision to make. The questions that need to be answered is which managed service provider has the expertise to meet the business’ needs and can the managed service provider deliver the required service levels at a lower TCO than the business itself. **“The questions that need to be answered is which managed service provider has the expertise to meet the business’ needs and can the managed service provider deliver the required service levels at a lower TCO than the business itself.”** - **The Financial Analysis:** **“One of the biggest mistakes business make when performing this TCO analysis is completely under estimating what it costs for them to internally provide the required services.”** - **Discussion Points:** **“Comparing the costs of a Service Provider (who will guarantee to meet SLAs) against internal processes that are falling short is like comparing apples to oranges.”** Financial analysis of IT infrastructure investments are becoming a standard part of the decision making process today. TCO and ROI analyses should be leveraged to help business and IT leaders make investment decisions that deliver the greatest value. This is becoming critical as CIOs now have multiple methods, including the classic data center model, of delivering IT services to their business units. Need help determining the ROI and TCO of your next technology investment? We’ll be happy to help. 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