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managed-services-new.png  Managed Storage Services

Securely Protect, Store & Manage Your Data With a Trusted Partner

No matter what type of business you’re in, you need reliable storage, data protection and data recovery you can count on. Today’s block and file storage technologies, combined with multiple data protection features, are complex. Daymark’s Managed Storage Services turns our engineers into your storage administrators, freeing your staff to focus on strategic initiatives. Our team provides the expertise and management while you stay in complete control of your data.

Why Daymark?

  • Our management and support service team offers years of relevant enterprise storage experience and can quickly diagnose problems and provide effective solutions
  • Daymark’s comprehensive monitoring provides visibility as to what is happening in your environment
  • Our 24x7 Network Operations Center (NOC) ensures storage availability, timely provisioning and performance
  • Our expertise spans all phases of the storage operation from monitoring and provisioning to trending, forecasting, troubleshooting and performance tuning
  • Our vendor-neutral specialists hold more than 350 technical certifications across a broad of leading storage technologies

By partnering with Daymark, your organization can leverage the entire team of experienced storage engineers who are up-to-date on the latest technologies, proficient at handling tough issues, and are ready to address your needs. Our proven methodology and tools guarantee agility, performance, and peace of mind that storage will be available and deliver the performance needed.

Service Compenents:

Daymark Managed Storage Service Offerings:

  • Service delivered remotely from Daymark’s Network Operations Center (NOC)
  • Hybrid options to provide on-site administration 
  • 24x7 enhanced incident management
  • Vendor call management
  • Full lifecycle management of incidents on customer’s behalf
  • Monitoring and action on service bulletins
  • Configuration & change management
  • Performance monitoring, management & tuning
  • Capacity trending & forecast reporting
  • Capacity planning to support budgeting & acquisition efforts
  • Storage Provisioning
  • FC SAN cabling, zoning & administration

Daymark Service Account Management Offerings:

  • Set priorities and manage all aspects of service delivery
  • Lead service status meetings & produce weekly status reports
  • Train employees with knowledge transfer on the latest technologies
  • Manage coverage through PTO, holidays and staff changes 

We Handle the Management– You Stay in Control

Our team of experienced engineers, senior administrators, and storage technicians has extensive experience designing storage solutions, troubleshooting issues, and supporting technologies from leading vendors. We serve as your remote storage administrators to:

  • Monitor the health and performance of your infrastructure
  • Manage storage requests and day-to-day administration
  • Handle incidents
  • Execute provisioning
  • Ensure your data is available

Contact us today to learn how our expertise in architecting, deploying and administering today’s leading storage technologies can be put to work for you.

 

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