Information Technology Navigator

Microsoft has a well-known yearly user conference in Orlando called Ignite. But did you know there is a smaller, free version of this conference? Microsoft Ignite The Tour is set to hit 30 cities around the world in 2020, including two U.S. cities: Washington DC, Feb 6-7th and Chicago, April 15-16^th.

I had the benefit of attending the first 2020 event in Toronto earlier this month. In this blog, I’ll review the unique format of this event and share my personal highlights. Hopefully, I’m able to convince a few admins and business users to attend.

Format:

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Microsoft Teams is the cloud-based collaboration solution in the Office 365 suite that integrates business messaging, calling, video meetings and file sharing. It is Microsoft’s replacement for Skype for Business.

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Impossible travel. Is it sending a human to Saturn or Venus? Well maybe, but in the context of Microsoft Office 365, Impossible Travel is a security feature that is a great indicator of potential hacking attempts. The concept is straightforward. If you login to Office 365 from your office in Boston and then 20 minutes later you try to login from Dallas, or you login from home in Chicago and five hours later from Beijing, Office 365 basically says “wait a minute, that’s impossible” and it denies login from Dallas and immediately sends an IT security alert.

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As usual, VMworld was a whirlwind of announcements, presentations, demos, meetups and networking opportunities. It’s a week of non-stop activities and it’s hard (actually impossible) to soak up everything. But I did manage to glean quite a bit and wanted to share my thoughts on some of the highlights and key takeaways.

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Retailers are under intense competition to deliver personal, seamless and differentiated on-line shopping experiences to ensure customer loyalty and drive growth. And while a retailer’s website must be extremely responsive and meet high user expectations, it must also be highly secure.

A cloud-based web application firewall (WAF) provides e-commerce sites with a level of data protection that eliminates website vulnerabilities, blocking bad actors and harmful traffic without degradation of the site’s performance.

Here are 4 crucial tips for retailers who have implemented a WAF

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Why Office 365?

The speed of business is requiring IT to create, secure, and scale resilient services, prompting enterprises to move away from on-premises data centers to the cloud. Microsoft Office 365 (O365) is an attractive option for organizations that need to innovate at what feels like “escape velocity” speeds. 

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Celebrating the 10^th Successful Year!

For the 10th straight year, Daymark employees, their families and clients supported “Run to Home Base” an annual event committed to helping veterans suffering from mental trauma and brain injuries. It’s an inspiring event which has the full commitment of Daymark’s employees. For the 4^th consecutive year, Daymark was a corporate sponsor.

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As the IT mandate shifts to innovation, many CIOs are seeking ways to offload operational tasks. Some plan to get out of the data center business all together. Partnering with a Managed Services Provider (MSP) has proved to be an effective strategy that allows IT organizations to provide more value to the business and frees IT staff to focus on digital transformation initiatives.

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Pretty much everyone likes a good surprise. Whether it’s a birthday party or an unexpected visit from an old friend, surprises can be quite pleasant. When it comes to IT, surprises are not welcome. Suddenly finding out a maintenance contract is expiring next week is not considered good news.

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For many of us, a rock-solid business continuity/disaster recovery (BC/DR) plan can mean the difference between a good night’s sleep and living in constant fear of impending doom. Hyperbole aside, many BC/DR plans are under-tested, under-architected, and misunderstood by businesses. Sure, you may have a copy of your data at a secondary site, but how do you know it’s accessible to applications in the event of a failover? How do you ensure your most business-critical applications (complex interdependencies and all) come online properly and quickly? How do you automate and orchestrate changes to networking or startup scripts when your VMs fail-over? Just as importantly, how do you effectively test that all of this will work when it matters most? 

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