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Daymark Solutions, Inc. Launches Backup-Recovery Remediation Service

Posted by Brian Casey

Oct 25, 2004, 10:04:00 AM

Proven program optimizes existing backup environments to improve reliability, reduce costs, and slash backup times

North Billerica, Massachusetts - October 25, 2004 - Daymark Solutions, Inc. today announced the immediate availability of its Backup-Recovery Remediation Service. This comprehensive package has been designed to help companies quickly document and implement the improvements or upgrades necessary to enhance backup performance and reduce operating costs.

Through the Backup-Recovery Remediation Service, Daymark's backup experts work to identify and resolve problems that cause backup failures or painfully long backup times. Schedule conflicts, backup database performance issues, networking connectivity problems, lack of application integration, and recurring bottlenecks all drive up operating costs and, worse, increase the risk of exposed data. The Backup-Recovery Remediation Service can resolve all of those issues, and many others.

Varian Semiconductor Equipment Associates, Inc. of Gloucester, Mass., a leading producer of ion implantation equipment used in the manufacture of semiconductors, saw a dramatic improvement in its backup environment after undergoing remediation with Daymark.

"Backups used to run through the weekend and into Monday or Tuesday of the following week, with failed backups needing to be restarted during business hours. The problematic environment required staff resources to provide continuous monitoring throughout the weekend," said Troy Preble, Manager of Corporate Networks and Technology at Varian Semiconductor. "Now, after working with Daymark, we easily meet our backup windows, and our success rate commonly approaches 100%. We only have to address one-off problems, not systemic environment conditions. Best of all, we were able to implement these improvements without disrupting our ongoing operations."

The results have been just as dramatic at Holyoke, Mass.-based ISO New England, which is responsible for day-to-day operations of the regional bulk power system and fair administration of the wholesale electricity market.

"Daymark has helped us push our backup costs down significantly. By identifying and improving our tape management we are better able to support an environment our size with fewer resources." said Mary Yarrows, Senior System Analyst of ISO New England. "By using the remediation service, we've seen our backup cycle time decrease by over 50%. The experts at Daymark identified and resolved inefficiencies in our backup and archiving jobs that were causing us real pain. We are extremely pleased with the results we've experienced with Daymark, and will continue to use the Backup-Recovery Remediation Service on a quarterly basis to keep our operations running smoothly."

"Although backup is a critical IT function, in many companies it is barely limping along. There is tremendous pressure to improve reliability and performance, but the backup window keeps shrinking, data volume keeps expanding, and technology keeps getting more complicated," said Brian Casey, Daymark General Manager. "Companies recognize the problem, but people just don't have the time or the expertise to implement the required improvements. The Backup-Recovery Remediation Service brings the experts and proven processes to them, and delivers measurable results quickly."

The three-phase service includes a detailed assessment of the current environment and problems, comprehensive recommendations for improvement, and expert implementation. A proven methodology, executed by skilled backup professionals, ensures the program's success in any customer environment.

For more information about the Backup-Recovery Remediation Service, contact Daymark at 978-431-1500.

About Daymark Solutions, Inc.

Daymark, an experienced technology solutions provider serving the Northeastern United States, provides and implements best of breed primary server, disk, tape, and recovery solutions for open systems. Daymark designs, delivers, and deploys enterprise server, storage and backup infrastructures by objectively mapping the appropriate technology and methodology to its customers' infrastructure requirements. For more information, call 978-431-1500 or visit www.daymarksi.com.

Contact: Brian Casey, Daymark
bcasey@daymarksi.com
978-431-1500