Lexington, MA, May 17, 2016 - Daymark Solutions, a leading provider of information technology solutions, announced the expansion of its portfolio of Managed Backup Services. The trend for enterprises to seek expert support for backup and recovery, while freeing IT staff to focus on strategic initiatives fueled the enhanced service offerings, which include reporting, monitoring, administration and management.
As objective IT experts with deep technical expertise in data protection, the Daymark Managed Backup Services team will:
- Provide 24x7 monitoring from our Network Operations Center
- Manage and prioritize all aspects of service delivery
- Respond to Severity Level 1 incidents and Priority 1 restore requests
- Manage all incident and service requests to facilitate timely resolution
- Coordinate multi-vendor incident and problem resolution
- Lead service status meetings and produce weekly status reports
“Our expanded Managed Backup Services offering is in response to strong customer demand,” said Bruce Hall, Director of Managed Services at Daymark. “When it comes to backup and recovery, we’ve seen it all. Our clients trust us to solve their toughest backup issues, meet all regulatory requirements and lower backup operational costs. Basically, we take their backup headache away allowing them to focus on strategic business needs.”
Learn more about Daymark Managed Backup Services.
About Daymark Solutions
Daymark Solutions is an experienced technology integration and solutions provider that helps organizations throughout New England effectively architect, implement, and deploy customized solutions to help their clients grow and scale their IT infrastructure. Specializing in data center infrastructure, data protection, virtualization, cloud and managed services, Daymark’s unique combination of in-depth technical knowledge, extensive experience, and proven methodologies enable its clients to successfully address even the most difficult technology challenges. For more information, call 781-359-3000 or visit www.daymarksi.com.